Why Waitery?
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Kitchen printer

Tickets keep printing โ€” even when screens sleep.

An always-on print listener backs your kitchen display, so every order lands on paper through shift changes, reboots, and power blips โ€” standard ESC/POS hardware, configured once.

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How it works

ESC/POS in, the right ticket out.

Waitery drives standard receipt printers over the connection your kitchen already has, routes each item to the station that makes it, and pairs the kitchen display with print as a redundant backup.

01
ESC/POS, the standard

Waitery speaks ESC/POS โ€” the receipt-printer command standard used across the industry. Plug in a compatible thermal printer and it prints clean, fast tickets with no proprietary middleware.

02
Ethernet, Wi-Fi, or Bluetooth

Connect the printer however your kitchen is wired. Wired Ethernet for a rock-solid line, Wi-Fi for flexible placement, or Bluetooth for a station that moves โ€” all configured per location.

03
Station routing

Send the right items to the right printer. Hot line, cold station, bar, and expo each get their own tickets, so every section only sees what it actually needs to make.

04
KDS + print redundancy

The kitchen display is the primary screen; the printer is the always-on backup. An independent print listener keeps tickets flowing even if a screen sleeps, locks, or loses power.

Why it matters on the line

No missed ticket. No lost order.

Never miss a ticket

Shift changes, screen reboots, and forgotten taps are where orders fall through. The print listener runs independently of the display, so a ticket always lands on paper โ€” even when the screen is dark.

Built-in redundancy

Screen and printer back each other up. If one path hiccups, the other keeps service moving โ€” no scramble, no lost order.

Simple to run

Standard ESC/POS hardware, configured once. No proprietary drivers, no special workstation โ€” just a printer the kitchen can rely on.

Hardware

One printer, buy or lease.

ESC/POS ยท Eth/Wi-Fi/BT
Receipt / kitchen printer

Always-on print listener backs the KDS so tickets keep flowing through shift changes.

$179 buy$5.98/mo lease over 48 mo
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Hardware, handled

On modern smart POS hardware.

Waitery runs on modern smart POS hardware we ship and support, Canada-wide โ€” QR ordering, kitchen display, and reliable ticket printing in one platform, with free setup.

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Explore the platform

The rest of the kitchen, covered.

FAQ

Kitchen printer questions, answered.

What kind of printer do I need?

Any ESC/POS-compatible thermal receipt or kitchen printer works. We supply a tested model that connects over Ethernet, Wi-Fi, or Bluetooth, or you can bring a compatible printer you already own.

Do I still need the printer if I have a kitchen display?

The kitchen display is the primary surface. The printer is an always-on backup: an independent print listener keeps tickets printing through shift changes, screen reboots, or power blips, so an order never slips because a screen was asleep.

Can I send different items to different printers?

Yes. Station routing lets you send hot-line, cold-station, bar, and expo items to their own printers, so each section only prints what it needs to prepare.

See the tickets print on your line.

Book a 20-minute demo โ€” ESC/POS printing, the kitchen display, and station routing on modern smart POS hardware we ship and support, $14 a location with free setup. For specific requirements in your province, talk to our team about your setup.

Book a demo