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Kelowna, British Columbia

A QR-first restaurant POS for Kelowna kitchens with a wine list.

A Kelowna restaurant answers to Interior Health for its kitchen and to the provincial liquor branch for every glass it pours. Waitery puts your menu on each guest's phone through a table QR code, and the ticket reaches your kitchen in under a second. It costs $14 CAD per location per month, and setup is free.

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Before you choose

Four numbers a Kelowna operator plans around.

Each card links its official source (checked October 31, 2026).

$150 / $250

Interior Health permit

The annual Permit to Operate: $150 for up to 50 seats, $250 for more than 50.

Source: Interior Health, Fee Schedule (PDF)

April 1

Start of the permit year

Fees run April 1 to March 31 and are prorated if you open partway through.

Source: Interior Health, The Guide โ€“ Applying for Food Premises Approval (PDF)

Weekly

Inspection reports online

Your three most recent routine and follow-up inspections, public and updated every week.

Source: Interior Health, Inspection Reports

6 years

Liquor records to keep

Sales records with quantities and prices, plus each server's Serving It Right details.

Source: B.C. Liquor and Cannabis Regulation Branch, Food Primary Terms and Conditions (PDF)

Opening

Interior Health's Permit to Operate, in order.

Kelowna sits in Interior Health. Restaurants, pubs and tasting rooms each need an Interior Health Permit to Operate, year-round or seasonal. The local office is at 505 Doyle Ave (250-469-7061); applications go to Centralized Intake.

Other approvals may apply, such as a local business licence. Ask the City of Kelowna about its licence and patio rules; this page doesn't cover them.

Source: Interior Health, Food Premises

Source: Interior Health, The Guide โ€“ Applying for Food Premises Approval (PDF)

Source: Interior Health, Health Protection contacts (PDF)

Permit fees

Your seat count sets the health permit fee.

The annual permit is $150 for a restaurant with up to 50 seats and $250 above that. The permit year runs April 1 to March 31, so a restaurant opening in October pays $75 or $124.98 for its first partial year. A late payment adds $100, and an unpaid permit can lead to a closure order.

Count your seats before you apply, and ask the officer how patio seats count.

Source: Interior Health, Fee Schedule (PDF)

Inspections

Your last three inspections are public, updated weekly.

Interior Health updates its inspection reports online every week. Each listing shows the three most recent routine and follow-up inspections. Higher-risk places are inspected more often.

An observation on a report means the inspector found something that doesn't meet the legislated requirements. Interior Health asks readers not to judge a restaurant on one report. Guests can read it too, so check your own listing after every visit.

Source: Interior Health, Inspection Reports

Source: Interior Health, Inspection Reports FAQ (PDF)

Wine service

B.C.'s food primary licence, glass by glass.

Restaurants and cafรฉs serve liquor under a food primary licence from the Liquor and Cannabis Regulation Branch. Its terms shape your POS menu:

A restaurant at a winery can sit next to the maker's lounge: a guest may carry a drink between the two when the same licensee holds both and no unlicensed area lies between.

Adding, removing or expanding an outdoor patio needs Branch approval first, and the patio's licensed area must have marked boundaries. When it is approved, give each patio table its own QR code. Corkage carries no PST, though the wine you sell does.

Source: B.C., Liquor licences and permits

Source: B.C. Liquor and Cannabis Regulation Branch, Food Primary Terms and Conditions (PDF)

Your team

Serving It Right, and who may pour.

Licensees, managers and servers all need Serving It Right. The online exam costs $40 plus GST with three attempts, and the certificate expires five years from issue. You keep each employee's certificate number and expiry date for at least six years. Liquor and food sales records, with quantities and prices, are kept six years too.

Staff aged 16 to 18 may serve liquor but may not open bottles, pour or mix, and they work under an adult with Serving It Right. A guest can order a glass from the QR menu; someone allowed to pour still pours it. The Time Clock & Labor add-on ($19 a month) keeps shifts beside sales.

Source: B.C., Serving It Right

Source: B.C. Liquor and Cannabis Regulation Branch, Food Primary Terms and Conditions (PDF)

Tax and wages

Tax and wage, in two lines.

Meals are PST-exempt; liquor carries 10% PST and sweetened fizzy drinks 7%. PST on liquor goes on its own line on the bill. The Vancouver page covers the B.C. tax lines in detail.

B.C.'s minimum wage is $18.25 an hour from June 1, 2026.

Source: B.C., PST for food and beverage service providers

Source: B.C., Minimum wage

Buyer's checklist

What to ask before choosing a POS system in Kelowna.

One menu for the plan and the POS

Build the POS menu from the menu you gave Interior Health with your food safety plan.

QR menu

Pour sizes on the wine list

Set 5 oz, 9 oz and bottle as modifiers so guests see size and price together.

Guest menu

Corkage as its own line

Ask each vendor to ring up a corkage fee next to a glass of wine, then check that PST lands on the wine only.

Restaurant POS

Food on the menu while wine is poured

Time-based menu switching keeps appetizers and mains visible whenever liquor is served.

Kitchen display

Sales history you can take with you

Ask any vendor how long it stores your sales records and how you export them.

Compare POS systems

A price you can read first

$14 CAD a month per location, free setup, and no per-screen kitchen display fee.

POS cost in Canada
Pricing

Waitery pricing for a Kelowna restaurant.

$14 CAD a month per location covers QR ordering, the kitchen display, the server handheld app, online ordering, kitchen printer support and the owner panel, in English and French. Setup is free, and kitchen screens carry no per-screen software fee. Waitery's hardware is yours to buy or lease over 48 months, with a 1-year warranty. Processing rates are quoted individually.

Server handheld
$700 or $24.49/mo
Kitchen display
$300 or $10.47/mo
Cashier station
$799 or $27.59/mo
Receipt / kitchen printer
$179 or $5.98/mo

See the full pricing page, our guide to restaurant POS cost in Canada, or compare Waitery with other POS systems.

Who we are

Based in Mississauga, shipping to Kelowna.

Waitery is based in Mississauga, Ontario, and there is no Kelowna office. Hardware ships to British Columbia, and setup is free. Running a second spot elsewhere? See our Vancouver restaurant POS page or the Calgary page, or start with the full restaurant POS overview.

FAQ

Kelowna restaurant POS questions.

How much does a restaurant POS cost in Kelowna?

Waitery's software is $14 CAD a month per location for the whole platform, and setup is free. A server handheld is $700, or $24.49 a month on a 48-month lease. Card processing is quoted for each restaurant.

What does Interior Health charge a Kelowna restaurant for its permit?

$150 a year for up to 50 seats and $250 for more than 50, on a permit year that starts April 1. A restaurant that opens partway through the year pays a prorated fee, collected after the Environmental Health Officer approves the premises.

Where can I see inspection results for Kelowna restaurants?

On Interior Health's inspection reports site, updated weekly. It shows the three most recent routine and follow-up inspections for each place, and Interior Health advises against judging a restaurant on a single report.

Can guests bring their own wine to a Kelowna restaurant?

Yes, if the restaurant holds a B.C. food primary licence and chooses to allow it. The bottle must be unopened and commercially produced, and the restaurant may set a corkage fee, which carries no PST. Staff re-seal an unfinished bottle before the guest takes it home.

Who needs Serving It Right in a Kelowna restaurant?

Licensees, managers and servers. The online exam costs $40 plus GST, a certificate lasts five years, and the licensee keeps a record of each employee's certificate for at least six years.

Does Waitery have a Kelowna office?

No. Waitery is based in Mississauga, Ontario, and there is no Kelowna office. Waitery ships and supports its hardware across Canada, Kelowna included, and setup is free.

Keep reading
Restaurant POS for CanadaWaitery pricingQR orderingKitchen displayOnline orderingRestaurant POS cost in CanadaCompare POS systemsNearby: Vancouver restaurant POSNearby: Calgary restaurant POS

Sources

All from Interior Health and Government of British Columbia pages, checked October 31, 2026. Rules and fees change, so confirm on the source before acting on them.

See Waitery set up for your Kelowna menu.

Book a 20-minute demo. Bring your menu, your wine list with its pour sizes and your seat count.

Book a demo