Frequently Asked Questions
We understand that you may have questions about Waitery and how our order management and POS solution can benefit your restaurant. Below are some commonly asked questions to provide you with the information you need:
Waitery is a simple and intuitive solution that streamlines the ordering process for your customers. They download the Waitery app, scan the QR code at their table, place their order through the app, and make payments directly from their devices. It eliminates the need for manual order-taking and enhances the dining experience.
- Increased revenue by up to 30% through streamlined ordering, smart recommendations, and data-driven decision-making.
- Improved customers’ turnaround by up to 20% by reducing wait times and enhancing table turnover rates.
- Increase ticket size by 25% through visually appealing menus, upselling opportunities, and seasonal menu creation.
- Decreased operational expenses by up to 35% by eliminating manual processes, optimizing staff efficiency, and streamlining inventory management.
- Avoiding overstaffing and understaffing issues through real-time data analysis.
- Increased customer satisfaction and higher positive reviews by providing convenient ordering, personalized recommendations, and easy payment options.
Waitery simplifies menu management by providing an easy-to-use interface where you can create, update, and customize your menus. You can showcase your culinary offerings, add visuals, and easily switch between regular and seasonal menus. It also supports multilingual menus to cater to a diverse customer base.
Absolutely! Waitery allows your customers to provide feedback on their dining experiences directly through the app. This feedback helps you understand their preferences, address concerns promptly, and continuously improve your restaurant’s offerings and services.
Yes, Waitery provides live data analysis and reporting features. You can access real-time insights into sales performance, customer behavior, popular menu items, and more. This enables you to make data-driven decisions, optimize your operations, and drive revenue growth.
Waitery offers a single plan. We have minimal monthly fees and do not charge any commission on transactions.
Yes, Waitery can cater to the needs of large restaurant chains and enterprises. We offer custom enterprise solutions that can be tailored to your specific requirements, including advanced integrations, custom reporting, and scalability options. Contact our sales team to discuss your needs and receive a personalized quote.
If you have any further questions or need additional information, please don’t hesitate to contact our support team. We’re here to assist you in making the most of Waitery for your restaurant.
